Legal Notice

C.E. Gätcke's Glas Gesellschaft mbH
Bredowstraße 31
22113 Hamburg
Germany

Register Court Hamburg HRB 177499

Managing Directors:
Peter Börner, Dorothée Kuhnert, Harold Lienau

USt.Id.Nr.: DE 118859717

and

F. Dau & Sohn GmbH
Bredowstraße 31
22113 Hamburg
Germany

Register Court Hamburg HRB 95671

Managing Directors:
Peter Börner, Dorothée Kuhnert, Harold Lienau

USt.Id.Nr.: DE 318987040

Contact:
Phone: +49 40 731 206-0
Fax: +49 40 731 206-10
Mail: sales@treffpack.de

Complaint Management Duty to provide information on online dispute resolution

The EU Commission has been providing a platform for out-of-court dispute resolution since February 15, 2016. This gives consumers the opportunity to resolve disputes in connection with our online offer without the involvement of a court. The dispute settlement platform can be reached at the external link http://ec.europa.eu/consumers/odr/. In this context, we are legally obliged to refer you to our email address. This is info@treffpack.de. We endeavor to settle any disagreements from our contract by mutual agreement. In addition, we are not obliged to participate in arbitration proceedings and, unfortunately, cannot offer you participation in such proceedings.